In this competitive digital age just enticing users to visit your website is hard enough but how can we get them to stay? It’s paramount to know all the tools and tricks you have at your disposal in order to drive engagement and user experience and ultimately keep them coming back for more!
Always have the end user in mind:
Why would you need to do this?
Anything that can help improve user experience, engagement and stop users moving on is going to have a lasting impact on your business. The steps you take now can save you time and money in the long term, boost sales; automate some of your business processes and create a loyal customer base.
What is available?
Regardless of what platform your website uses, website automation and functionality is available but not limited to:
It’s always a great idea to chat with your designer about your website. They will have some great ideas for how to boost engagement and build a functional web strategy.
Equilibrium Yoga and Wellbeing Centres are situated in Peterborough and Huntingdon offering inspiring, peaceful and serene spaces to practice yoga and mindfulness-based disciplines. Their premises are modern, clean and have amazing underfloor heating, during lockdown they adapted quickly and still offer online classes. They provide a whole host of treatments and therapies to help you heal, relax and unwind. Equilibrium Yoga offer all styles of yoga and cater for inquisitive beginners and those who would like to have a sweaty, intense and very physical yoga practice.
I think the biggest difference has been Creative Remedy's advise on social media and a sense of accountability to them. They have kept me on track with the marketing when otherwise I would have de-prioritised it.
What we wanted to achieve:
We wanted bring our website up-to date and to improve on our overall marketing.
Our existing website was built in 2015, technology moves on and it was performing a little slower than we wanted. With Covid-19, Lockdown and moving out entire class schedule online we needed customers to find and join our classes quickly. We wanted to promote our therapies and treatments easily.
How could Creative Remedy help?
They needed a website refresh to improve the overall design, user experience and help customers find content easily. Website lifespans are around 3 years before technology moves on, their website was out-of-date and needed a refresh. We looked at their aims and objectives and set to work. Googles algorithm is always being updated, we wanted to ensure the way their website was built is future proof and easy to update.
You’re a dream to work with! Responsive. Responsible. You listen well and you understand our business. You took into account our current financial situation because of Covid-19 and were flexible. You have also been supporting us amazingly well over all the years. I feel very grateful to you.
We removed the scrolling image banners and replaced them with static graphics to promote classes, treatments and therapies. Call to actions 'Book Now', 'Register' and 'Login' has reduced admin time and given customers more control.
Insights from Google Analytics have shown since the refresh the website has received a 65% increase in website visitors, users are staying on the website longer and navigating to more classes, treatments and therapies. The design has consolidated our brand.
Creative Remedy is an excellent company who listen to your needs, they have an excellent response time and deliver what they promise. I would highly recommend Creative Remedy.
It’s no longer enough to just design a website and then leave it to do its’ job. In this fast-paced and competitive world it’s vital you keep updating and modifying your website in order to stay relevant and keep your customers. Ensuring your website is mobile-friendly is a no brainer with over 63% of users worldwide accessing the internet on a mobile device in 2019.
Here are 8 ways you can get more out of your website and make it work harder in 2020:
1. It’s all about the “Call to Action”
A call to action (CTA) is a prompt that tells the user to do a specific action such as sign up to newsletter, call or subscribe to content. It’s important to make sure you have a strong, well placed call to action in order to have a good conversion rate. Placement, colour and the design of the CTA are all important points to consider.
2. Create landing pages
A landing page is designed to convert visitors into leads. It’s different from the rest of your website pages because it will have a form that allows you to gain visitor information in exchange for a certain offer or promise.
3. Create more content to ensure customers return
If you neglect to update your content or blogs your customers will soon lose interest. Keeping content up-to-date and relevant and it will give users a reason to come back to your website.
4. Rethink your landing page If you find your landing page isn’t working well for you then look at how you can change it to make it more engaging. Better still come up with several designs or versions, test them all, and see which landing page performs better.
Reviews are so important to the success of your business, they create brand loyalty and build consumer confidence. Be sure to ask new customers for reviews, contact previous customers, display more reviews and make it easier to find reviews on your website.
6. Get a fresh design
This doesn’t have to be a brand new website, most are template based but speak to your designer about a fresh new look for 2020. Don’t forget to keep up with the maintenance of your website as well, it’s no good making it look amazing if the content isn’t fresh!
7. Get secure
Make sure your website is secure with https, it adds an extra layer of security which is especially important when dealing with sensitive data on your website such as contact forms or purchases. Google puts up a warning (an unlock symbol) when a person navigates to a non secure site which can have a negative impact resulting in loss of traffic and sales etc.
8. Measure changes with Google Analytics It’s so important to keep track of what is working well (and what is not) and Google Analytics is a great free tool that gives you in depth information about your website and its content and how well it is performing for you.
So how is your website looking? Is it going to perform as well as you want it to in 2020?
A good website that attracts the right customers, has a plan, a structure and strategy behind it.
Why do I need a website?
Think about why you want a website (not just because everyone else has one) and then think about what you want to achieve from it. Everyone wants to sell products or services and inform their customer and attract new ones, but other than these reasons why do you want a website?
The answer to this question will inform all your choices about how to develop your website. Always refer back to this when making every decision, having your target audience in mind.
I would like a website to be able to display my finished designs and it needs to let people sign-up for my newsletter.
Q: What colour should my website be?
A: Who is my target audience and how can I appeal to them through my choice in colour?
A good plan to a website that succeeds is broken down into four parts:
1. Website research
Before you start any business or even begin to think about your website, take a look at your target audience, your competitors and this is the time to be thinking about your search engine optimisation. Any keywords relevant to your industry and service should feature in the written content of your website.
2. Website build
The website structure form the outline build of your website, this includes your navigation (how many pages to feature on your website). A tree or spider diagram can be drawn up to map out all the pages on your website. Your website content needs to be identified, from text to images and other media such as video.
People often make the mistake of starting with the design and shifting the content around to match. A better way is to collate all your content, develop the structure then think about the design when you know of everything that needs to be included. Functionality is anything that has a function for example email newsletter sign-up or a contact form. Specific requirements covers anything that isn’t strictly off-the-shelf e.g. a message board or a booking facility.
You publish your website and promote it through networking, word of mouth, on your business card, you direct people to it through emails but how do you know what content people are looking at and where they are spending their time? We install Google Analytics on every website we build, it is a FREE tool from Google and helps you find out much more than you will ever need to know!
Have you found any useful tools that could help others, plan, organise or build their website? Share your finds here:
What does the future hold now that Google Plus has gone? It may have come as a surprise when Google announced that they were shutting down Google+ but after a security breach earlier in the year and by its own admission, a low consumer usage and engagement, Google was left with little choice but to wind down Google+.
So what can we expect from Google as they move forward? Earlier on in the year Google held its annual I/O developers conference and announced some exciting changes and developments.
Here are 7 free Google tools you should make sure you have on your device:
So, the future is looking great for Google and the end of Google+ seems to have been a mere blip for this innovative company. AI is a major development which sees Google moving from strength to strength.
For more information and downloads to the Google apps click here >
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